27/9/2024 - Contacts for VETtrak CloudSupport
VT Cloud has a range of Support offerings to assist with your day-to-day VT Cloud use, provided to you as part of your VT Cloud product subscription.
The Knowledge Base is designed to work as your first line of support for VT Cloud.
The support team is your go-to team to answer all your general inquiries you can contact them by:
- Email: support@ewp.readytech.io
- Phone: (02) 9018 5525
- Phone support is available from 9am to 5pm (AEDT) on business days.
Client Success Manager
As a VT Cloud customer, you have a Client Success Manager, Uday Uppal, who is your point of contact for any questions, concerns, or assistance you may need - your CSM is there to ensure optimisation of your product usage.
You can contact your Client Success Manager via:
- Email: uday-karan.uppal@readytech.io
- Phone: 0409 551 662
Uday is the best person to contact if you have any questions about your invoice or need additional licenses.
